What does repair shop management software do?+
It brings together the information needed to follow a device from drop-off to collection: customer, fault, photos, diagnosis, approval, parts, payments and warranty. RepairManager keeps it in one repair record instead of scattered paperwork and messages.
How much does RepairManager cost?+
RepairManager costs €49 per month after a 3-month free trial. Create an account to explore the software with your workshop’s repair jobs.
Is it suitable for a small shop or a solo repairer?+
Yes. You can organise your repairs in a single shop, then use the team features to share work when others join you.
Can I manage several shops?+
Yes. Owners can switch between shops and review reports. Employees access the shop they are assigned to. Available access and limits depend on your company’s account.
Do I need a special computer?+
RepairManager runs in a browser on a computer, tablet or phone. For receipts, use a printer compatible with your device and its printing service. Thermal templates are available for 58 mm and 80 mm paper.
Do my customers need an account?+
No. Share a personal tracking link or QR code. Customers see the information intended for them without access to your workspace or internal notes.
How do SMS updates work?+
Prepare or send messages from repair records, then review their delivery status and history. Automatic messages depend on shop settings. Sending requires a connection and an active SMS service.
What happens if the internet goes down?+
After an initial online visit, some intake operations, including photos and signatures, can be saved on your device and synced when the connection returns. Previously available data remains accessible. SMS delivery and customer tracking wait for the network to return.
Can I track deposits and warranties?+
Yes. Payments are linked to each repair to calculate its balance. The planned warranty period is recorded at collection. A return can be linked to the original repair while preserving its initial warranty period.
Does RepairManager replace my till or accounting software?+
RepairManager tracks payments associated with repairs and provides exportable reports. It does not replace certified point-of-sale software or your accounting system. Keep using your existing tools for those needs.
Is the software available in French?+
Yes. The interface can be used in French. Your shop can also choose French for documents and automatic messages, then customise its wording and notices.